Privacy Policy

Artefakt Family, operated by Artefakt Inc. ("we," "us," or "our"), provides a private archive for your family’s photographs, film, recordings, and documents. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use artefakt.family and related services (the "Service"). Your archive is private by default — we do not sell your memories, we do not show advertising, and we do not use your archive to train anyone else’s products.

INFORMATION WE COLLECT

Information you provide directly:

• Account registration: your name, email address, and password when you create an account.
• Your archive content: the photographs, film, audio recordings, documents, and the captions, dates, names, places, and other notes you add to them.
• Family invitations: the names and email addresses of relatives you invite, so we can send them an invitation and give them the access you grant.
• Subscription and billing: your name, email, and billing details when you start a paid plan. Payment card details are processed directly by Stripe and are never stored on our servers.
• Support and enquiries: your name, email, and message content when you contact us.

Information collected automatically:

• Usage data: pages viewed, searches, and general interaction patterns within your archive.
• Device and connection data: IP address, browser type, operating system, and referring URLs, collected through our hosting infrastructure.
• Cookies and local storage: we use a session cookie to keep you signed in and local storage for your viewing preferences. We do not use third-party advertising cookies. See our Cookie Policy.

HOW WE USE YOUR INFORMATION

• To create and maintain your account and provide your private family archive.
• To automatically caption, date, and organize the items you upload (see "Automated captioning" below).
• To deliver invitations and give the family members you invite the access you have granted them.
• To process subscription payments and send transactional emails (confirmations, invitations, and account notices).
• To respond to enquiries and provide support.
• To keep the Service secure and to comply with legal obligations.

AUTOMATED CAPTIONING

To help you organize your archive, items you upload may be sent to our AI captioning provider (Google, via the Gemini API) to generate suggested captions, dates, and tags. This processing happens only to provide the captioning feature, the suggestions are stored only in your private archive, and your content is not used to train the provider’s models. You can edit or remove any suggested caption at any time.

HOW WE SHARE YOUR INFORMATION

Your archive is private to you and the people you invite. We do not sell your personal information or your memories. We share data only with the service providers needed to operate the Service:

• Supabase — database and authentication infrastructure.
• Cloudflare (R2) — encrypted storage of your photographs and files in a private bucket, served only through short-lived, signed links.
• Vercel — web hosting and serverless functions.
• Stripe — subscription and payment processing. Your card details go directly to Stripe.
• Resend — transactional and invitation email delivery.
• Google (Gemini API) — automated captioning, as described above.
• Legal disclosure: we may disclose information if required by law, court order, or to protect the rights and safety of others.

FAMILY MEMBERS AND PHOTOS OF OTHERS

A family archive naturally contains photographs of other people, including children. When you upload, caption, or share content depicting relatives, you are responsible for doing so in a way your family is comfortable with. People you invite can see the content you have shared with them according to the access you grant. If you or a family member would like content removed, the account owner can delete it, or you can contact us at jon@artefakt.foundation.

CHILDREN’S PRIVACY

The Service is intended for adults managing a family archive. We do not knowingly allow children under 13 to create their own accounts or provide us with personal information directly. Photographs of children are uploaded and controlled by the adult account holders who manage the archive. If you believe a child has created an account, please contact us and we will address it promptly.

DATA RETENTION

We retain your account and archive content for as long as your account is active. Billing records are retained as required for accounting and legal purposes. You may request deletion of your account and associated content at any time by contacting us at jon@artefakt.foundation; we will delete it within a reasonable period, except where we are required to retain certain records by law.

YOUR RIGHTS

Depending on where you live, you may have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you.
• Correction: request correction of inaccurate data.
• Deletion: request deletion of your account and content, subject to legal retention requirements.
• Portability: request an export of your archive in a usable format.
• California residents (CCPA): you have the right to know what personal information we collect, to request its deletion, and to opt out of sale — we do not sell personal information.

To exercise any of these rights, contact us at jon@artefakt.foundation.

SECURITY

We protect your archive with industry-standard measures, including HTTPS, encrypted storage, row-level access controls, and signed, time-limited links for every image and file. No method of transmission or storage is completely secure, but if you believe your account has been compromised, please contact us immediately.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

CONTACT

For privacy questions or to exercise your rights, please contact:

Artefakt Inc.
7321 S. South Shore Dr. 11D
Chicago, IL 60649
jon@artefakt.foundation